Insurance brokers across Australia face a critical challenge: finding and retaining quality staff. Whether you’re a regional broker with limited candidate pool or a metro AR struggling with wage expectations, staffing has become a significant pain point in the industry.
The Traditional Staffing Dilemma
Most brokers encounter similar obstacles when trying to build their team:
- Limited local talent availability
- High staff turnover
- Expensive training costs
- Difficulty finding candidates with specialized insurance knowledge
A Proven Solution: Innovative Offshore Staffing Model
After years of trial and error, we’ve developed a unique staffing solution that addresses these challenges comprehensively.
Why Vietnam? The Strategic Staffing Advantage
Unlike popular offshore locations like the Philippines, our Vietnam-based model offers:
- Minimal staff poaching competition
- Comparable timezone to Australia
- Excellent English proficiency
- Significantly lower staff turnover
Key Benefits of Our Offshore Staffing Approach
1. Precision Staff Selection
We understand that not all roles are created equal. Our model focuses on:
- Matching specific job requirements
- Identifying candidates who can handle complex processing
- Finding staff capable of independent thinking
- Recruiting individuals suited to repetitive tasks or client-facing roles
2. Continuous Staff Development
Our approach goes beyond traditional offshore staffing by:
- Providing clear career progression paths
- Supporting staff in obtaining industry qualifications
- Enabling team members to manage full client lifecycles
- Creating opportunities for professional growth
3. Comprehensive Industry Knowledge
By housing staff in a centralized office, we ensure:
- Collaborative problem-solving
- Access to collective industry expertise
- Ability to handle complex insurance scenarios
- Shared learning across different brokerages
Transparent Pricing and Cost-Effectiveness
Competitive Staffing Costs
- Entry-level processing staff: Starting at $17,000 AUD per year
- Experienced staff with Tier 1 qualifications: Around $30,000 AUD per year
Long-Term Value Proposition
Our model focuses on:
- Paying competitive wages
- Investing in staff development
- Ensuring long-term employment stability
Scalability and Flexibility
As your brokerage grows, our model adapts:
- Easily expand your team
- Appoint team leaders from within
- Customize staffing to your specific needs
Real-World Success Stories
Brokers using our service have:
- Grown teams to 6+ staff members
- Developed internal leadership
- Improved operational efficiency
- Reduced recruitment and training costs
Is This the Right Solution for Your Brokerage?
Our offshore staffing model might be ideal if you:
- Struggle with local recruitment
- Want to reduce operational costs
- Seek highly trained insurance professionals
- Value staff development and retention
